Business Email

Business email setup

Setup connects the domain, creates the agreed mailboxes, and prepares staff to use the service. It is different from moving historical messages from another account.

1. 1

   What to prepare

   Provide the domain, requested addresses, authorized account owner, and any existing mail service details. Agree how domain access will be provided securely. Tell Edara about shared addresses and employee devices so supported setup needs can be identified before work begins.

2. 2

   Connect and test

   Setup may include creating the agreed accounts, configuring required DNS records, and helping with supported sign-in settings. Confirm the exact tasks in your quote. Test incoming and outgoing mail and check the sender address before giving customers the new contact details.

3. 3

   A new five-person team

   A team may need five employee mailboxes, a working company domain, and device sign-in checks. If they also want old messages copied, that adds migration work. If their website sends automatic receipts, explain that requirement separately because it is transactional email rather than employee mailbox setup.

4. 4

   Setup and ongoing support

   Setup charges and the mailbox subscription are separate items on pricing. Confirm what the setup quote includes, especially migration and device assistance. Later account changes or troubleshooting follow your managed-service or support arrangement; setup does not imply unlimited ongoing IT support.