Edara Protect

Monitoring intervals

The interval is the approximate time between scheduled checks. More frequent checks can reduce the time before a problem is observed, but monitoring is not continuous real-time observation.

1. 1

   Five-minute and one-minute checks

   Protect Essential uses approximately five-minute checks. Business and Pro use approximately one-minute checks for covered monitors. Choose based on how quickly your team needs to learn about a possible interruption and whether someone is available to act on the alert.

2. 2

   A simple timing example

   If a check succeeds at 10:00 and the service fails at 10:01, a five-minute schedule may not check again until about 10:05. A one-minute schedule offers an earlier opportunity to notice it. A brief outage that begins and ends between checks may not be observed at all.

3. 3

   Check time is not alert or repair time

   Failure confirmation, alert rules, and delivery can affect when a notification arrives. A one-minute interval is not a promise that an alert or repair will happen within one minute. Confirm how the configured checks and alerts work together for your service.

4. 4

   Review coverage as your business changes

   Compare intervals on the pricing page and ask Edara to confirm the monitored addresses. Faster checks of the homepage do not add coverage for an unmonitored checkout service. Consider both frequency and which business functions are checked before upgrading.